FAQ & How-To Guide

If you still have any questions or comments after reading the information below and have browsed the questions and answers, please feel free to send us an email or complete our contact form. We appreciate any comments and input that you believe will help us increase customer satisfaction, website functionality and product quality.

The FeteBookit.com team will review your event within 48 hours of your submission.

  • Event must drive travel & tourism to the hosting destination
  • Event must create the Ultimate Experience
  • Event organizer must offer promotion deals for inclusion with event's travel packages

Click on How It Works for more information

If our review determines that your event fails to meet our criteria, we will contact you with the necessary amends. If your event fails to obtain our approval, we will refund you the fee less a 3.5% processing charge.

Yes, we offer the opportunity for companies to advertise and welcome you to reach out to one of our account managers through the contact us page.

At this time, we do not post events held in the island nation of Cuba, however we are working on this and will be listing Cuba events in the near future.

While we review events in an effort to ensure those posted are appropriate for tourists in general, we do not verify or guarantee claims, descriptions, prices, dates, locations or photos provided by event organizers and do not accept liability for such claims. If you find an event is not as described, please contact us by emailing info@fetebookit.com with your contact information and a complete explanation of your complaint and supportive documentation. We will investigate and remove the event, if it does not appear to be accurately represented.

FeteBookIt.com is the most comprehensive Caribbean Event Listing website. Some events listed may be free of charge and others require tickets to purchased.  For those events that charge an entry fee, you may purchase tickets directly from the event's detail page by clicking on the "Tickets" button.

Protect your Sign-In Information

Here's what you can do:

Retrieve your username and your password using the "Forgot Password and Username" form.
Tip: You can update your username and/or password in the personal information section of "My Account." If you cannot remember your information, contact us for help.

Did someone use your account without your permission?

Follow these steps: Check with anyone with permission to access your account to make sure they haven't made any changes.   

  • Try to sign-in to your account.
  • If you can sign in, change your password right away and limit access to your account.
  • If you're still having problems after trying these options, contact us for help.
  • Toll Free Number: 1-800-618-8003

THE SIGN UP PROCESS:

1. After the registration is completed you will receive 1 email. The account activation. This email will include a link to activate your account, and also to ensure that the email you registered with us is valid and working. Without activating your account access is not granted.

2. DO NOT ENTER your name or any reference of personal information into your username.

3. A username with spaces, uppercase letters, numbers or special characters, is NOT ALLOWED.

4. The username and password fields are case-sensitive. This means our system does distinguish between upper and lower-case letters. For example, a case-sensitive password will not recognize "Password" and "password".

5. PASSWORD VALIDATION RULE
# must contains one digit from 0-9
# must contains one lowercase characters
# must contains one uppercase characters
# must contains one special symbols in the list "@#$%"
# must contains at least 6 characters and a maximum of 20

BEFORE YOU SUBMIT THIS FORM
If you type a wrong anti-spam validation code or you missed any of the required fields you will get an error message and you will need to re-type the username, password and other sensitive and required information. Please make sure you have typed all the required fields and the correct anti-spam code before click the create account button.
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